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Legal Terms That Cover Your Account

Using 6444bd means these terms apply to your account, your deposits via bKash, Nagad or Rocket, and every interaction with the platform.

Account-bound termsbKash, Nagad, Rocket coveredRegion eligibility appliesBangladesh-focused access
6444bd Legal Terms That Cover Your Account
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Data Retention

Your account data — including transaction records for bKash, Nagad, and Rocket deposits — is retained for the period required by our operating obligations. You can request a summary via support.

Cookie Use

We use cookies to keep your session active and to remember your account preferences. No cookie on this site is used to serve advertising to third-party networks without your awareness.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. Never share your OTP with anyone — our support team will never ask for it in a chat session.

Policy Change Requests

If you want to correct account information or ask about how your data is used, contact support with your account ID. We respond to data queries within the timeframe stated in our current policy.

LEGAL CONTACT PATHS

Reach Us About Policy Questions

Account and Terms Queries Send policy-related questions through the support chat inside your account dashboard. Our team handles legal queries for Bangladesh accounts during listed support hours.
Wallet Transaction Disputes For bKash, Nagad, or Rocket transaction issues tied to terms, attach your wallet reference number when you contact support so the case can be traced directly.
Account Closure Requests To close your account under these terms, submit a written request via support. Pending balances must be withdrawn to your registered wallet before closure is confirmed.

Common Questions About These Terms

Access and eligibility depend on your local law and the region you are in. We do not make licensing claims on your behalf — confirm that your use is lawful before opening an account.

If we detect account activity from a region where access is not eligible, your account may be suspended and you will be asked to withdraw your balance before closure is processed.

Yes. All wallet transactions — bKash, Nagad, Rocket — are logged against your account for the retention period outlined in our data policy. You can request a record via support.

Contact support with your bKash, Nagad, or Rocket wallet reference number. The dispute is reviewed against the transaction log and our processing records before any decision is made.

You can submit a data request through support. Deletion is subject to the retention obligations we carry — some records may be held for the period required under applicable conditions.

Close your account and withdraw your remaining wallet balance before the effective date of the change. Continued use after that date is treated as acceptance of the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.